Refund policy
Return & Refund Policy
Thank you for shopping with us. We want you to feel confident with every purchase. Because many of our products are made to order, please review our policy below.
Returns
We do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change-of-mind purchases. Please review product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery.
To help us resolve the issue quickly, include:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
Once reviewed, we may offer a replacement or refund at no additional cost.
Refunds
Approved refunds will be issued to your original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or card provider.
Cancellations & Order Changes
Because orders may begin processing quickly, cancellations or changes are not guaranteed. If you need help, contact us as soon as possible after placing your order.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we’ll help review the tracking status and next steps.
Contact Us
For any return or refund questions, please contact us through our Contact Us page or customer support email.
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page.